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The Art of Influence Without Manipulation

 It’s Tuesday morning, and Dan is running a little late for his annual physical. He’s been seeing his doctor on a yearly basis for over a decade. As he puts the key in the ignition, he smiles and thinks, “I know how this is going to go.”Sitting in the examining room waiting for his doctor...

 It all begins with trust. Nothing else really matters, nor will any other tactics that are...

When conversations go wrong, when our best advice is ignored, when we get upset with the advice...

Fostering the formation of positive relationships in organizations is a topic that has been well...